Joining is easy.
Choose your membership type (see below), complete the Application Form (and Schedule if required), and return it to us via fax or email. We will get back to you within 24 hours with provisional membership details.
We will process your application immediately and get back to you within 24 hours confirming provisional membership. Once the FDRC has confirmed eligibility, we will issue an invoice for membership fees.
On payment of the invoice we will send you confirmation of membership, which will enable you to complete your FDRC registration obligations. We will include in our communication:
- membership certificate
- guidelines to operate a complaints handling process
- form letters and register for your complaints handling process
- membership number
- a stock of brochures for public display and hand out to customers with your disclosure statements, product/service terms and conditions
If you have any queries, please call FDRC on +44 844 774 7710.
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