Financial institutions can join FDRC at any time pending approval.

Financial institutions can apply online or for a membership pack and more information please contact the The Financial Dispute Resolution Commission.

The Financial Dispute Resolution Commission offers daily regulatory updates on our media site, and FDRC announcement in the news. It can allow our members to receive useful information from the Securities and Futures Authority in the United Kingdom (forerunner of the Financial Conduct Authority "FCA") and news from other jurisdictions.

• the complaint is about a FDRC Authorised Firm Member, or, if the financial institution is no longer a member of FDRC, the complaint is about an event that happened while the financial institution was a FDRC Authorised Firm Member
• the complaint relates to an alleged breach of a contract, a statutory obligation, an industry code, or any other legal obligation or to an unfair practice (but need not be stated in this way in the complaint)

The Financial Dispute Resolution Commission offers an impartial dispute resolution to assist consumers to resolve complaints with participating financial services providers.

Our services are free to members

• What is the Financial Dispute Resolution Commission?
• What are the objectives of the Financial Dispute Resolution Commission?
• What happens when a customer files a complaint with the Financial Dispute Resolution Commission?

The Financial Dispute Resolution Commission (FDRC) is an external dispute resolution (EDR) organization for consumers and traders who are unable to resolve disputes with financial services providers that are members of the FDRC. The FDRC sets out to provide a new approach for traders and brokers alike to resolve any issues that arise in the course of trading the financial market.